How to Update the Password on Your Mobile App

This app is a mobile portal to access data from Black Knight Data & Analytics. Black Knight is enforcing a password change on their service every 90 days.This affects your mobile app because it needs to use the same account information, so the stored password on your mobile app will also need to be updated.

If you are receiving a message on the app that your login is invalid (code 16, 17 or 18), the most likely issue is that your stored login information is out of date.

APPLE USERS: How to update your login

  1. Open the Settings screen of the app and scroll to the bottom of the screen
  2. Select Log Out
  3. Log back in using the same username and password you use on //

ANDROID USERS: How to update your login

  1. Open the Settings screen of the app
  2. Completely clear, and carefully re-enter your username and password, using the same information you use on //
  3. Scroll down to the bottom of the screen and select Save. Important! If you do not hit save, your updated information will not be applied.

Need Help?

I need an account (username, password, or security code)

I am trying to login and receiving a message my login is invalid (Error Code 16, 17, 18).

I have a question about Walking Farm

Other Issues



Are you looking for a Security Code, Username or Password?

You need to contact Ticor Title Company at (888) 866-3684


I am receiving a message my login is invalid (error code 16, 17, 18).

First, make sure you have the correct application, TICOR ELITE: TICOR ONLINE MOBILE APP. (“Ticor Commercial Elite” Is a separate application for commercial customers.)  If you have the correct app but are still having trouble, click here for help.



Contact Red Shed Technology Technical Support

If you need an account, contact Ticor Title Company at (888) 866-3684.

If you have a question that has not been answered here, please open a support ticket.

Support hours: Monday-Friday 8:00 AM-5:00 PM CST




    Error Code
    If you are receiving an error, please indicate the code listed at the end of the error message


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