Support

IMPORTANT NOTIFICATION

How to Update the Password on Your Mobile App

This app is a mobile portal to access data from Black Knight Data & Analytics. Black Knight is enforcing a password change on their service every 90 days.This affects your mobile app because it needs to use the same account information, so the stored password on your mobile app will also need to be updated.

If you are receiving a message on the app that your login is invalid (code 16, 17 or 18), the most likely issue is that your stored login information is out of date.

APPLE USERS: How to update your login

  1. Open the Settings screen of the app and scroll to the bottom of the screen
  2. Select Log Out
  3. Log back in using the same username and password you use on //www.ticoronline.com

ANDROID USERS: How to update your login

  1. Open the Settings screen of the app
  2. Completely clear, and carefully re-enter your username and password, using the same information you use on //www.ticoronline.com.
  3. Scroll down to the bottom of the screen and select Save. Important! If you do not hit save, your updated information will not be applied.

More Information
Ticor Title Company
(888) 934-3354

Getting Started

To get started, you need an account provided by your Ticor Sales Rep.

Note New users must also visit Ticor Online Pro from a desktop computer or mobile browser, and sign-in to accept agreements and complete their account setup before they can use their account on the mobile app.

Step 1: Download the app

Step 2: Log In
Username & Password: Your login for Ticor Online Pro
Security Code: Provided by your Ticor Sales Rep

Android Help


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  • Sync Saved Files & Reports Between Devices

  • Warning: preg_match() expects parameter 2 to be string, array given in /home/customer/www/redshedwp.com/public_html/wp-includes/class-simplepie.php on line 2620
  • Common login issues (and how to fix them)

  • Warning: preg_match() expects parameter 2 to be string, array given in /home/customer/www/redshedwp.com/public_html/wp-includes/class-simplepie.php on line 2620
  • Login Issues (Code 16, 17, 18)

  • Warning: preg_match() expects parameter 2 to be string, array given in /home/customer/www/redshedwp.com/public_html/wp-includes/class-simplepie.php on line 2620
  • Sharing Files & Reports

  • Warning: preg_match() expects parameter 2 to be string, array given in /home/customer/www/redshedwp.com/public_html/wp-includes/class-simplepie.php on line 2620
  • Android: Walking Farm®

  • Warning: preg_match() expects parameter 2 to be string, array given in /home/customer/www/redshedwp.com/public_html/wp-includes/class-simplepie.php on line 2620
  • Android: Find a Farm

  • Warning: preg_match() expects parameter 2 to be string, array given in /home/customer/www/redshedwp.com/public_html/wp-includes/class-simplepie.php on line 2620
  • Camera View is Not Working on My Device

  • Warning: preg_match() expects parameter 2 to be string, array given in /home/customer/www/redshedwp.com/public_html/wp-includes/class-simplepie.php on line 2620
  • Android: Camera View – Check if Your Device is Supported

  • Warning: preg_match() expects parameter 2 to be string, array given in /home/customer/www/redshedwp.com/public_html/wp-includes/class-simplepie.php on line 2620
  • Android: Camera View Shutter Button is Always Red / Never Turns Green

  • Warning: preg_match() expects parameter 2 to be string, array given in /home/customer/www/redshedwp.com/public_html/wp-includes/class-simplepie.php on line 2620
  • Android: Compass Calibration
More..

Apple Help


    Warning: preg_match() expects parameter 2 to be string, array given in /home/customer/www/redshedwp.com/public_html/wp-includes/class-simplepie.php on line 2620
  • Sync Saved Files & Reports Between Devices

  • Warning: preg_match() expects parameter 2 to be string, array given in /home/customer/www/redshedwp.com/public_html/wp-includes/class-simplepie.php on line 2620
  • iOS 11 Update

  • Warning: preg_match() expects parameter 2 to be string, array given in /home/customer/www/redshedwp.com/public_html/wp-includes/class-simplepie.php on line 2620
  • Common login issues (and how to fix them)

  • Warning: preg_match() expects parameter 2 to be string, array given in /home/customer/www/redshedwp.com/public_html/wp-includes/class-simplepie.php on line 2620
  • Backing up your Farm Data to Apple’s iCloud

  • Warning: preg_match() expects parameter 2 to be string, array given in /home/customer/www/redshedwp.com/public_html/wp-includes/class-simplepie.php on line 2620
  • Login Issues (Code 16, 17, 18)

  • Warning: preg_match() expects parameter 2 to be string, array given in /home/customer/www/redshedwp.com/public_html/wp-includes/class-simplepie.php on line 2620
  • Sharing Files & Reports

  • Warning: preg_match() expects parameter 2 to be string, array given in /home/customer/www/redshedwp.com/public_html/wp-includes/class-simplepie.php on line 2620
  • Recorded Document Files / Images

  • Warning: preg_match() expects parameter 2 to be string, array given in /home/customer/www/redshedwp.com/public_html/wp-includes/class-simplepie.php on line 2620
  • Apple: Walking Farm®

  • Warning: preg_match() expects parameter 2 to be string, array given in /home/customer/www/redshedwp.com/public_html/wp-includes/class-simplepie.php on line 2620
  • Apple: Find a Farm

  • Warning: preg_match() expects parameter 2 to be string, array given in /home/customer/www/redshedwp.com/public_html/wp-includes/class-simplepie.php on line 2620
  • Camera View is Not Working on My Device
More…

Need Help?

I need an account (username, password, or security code)

I am trying to login and receiving a message my login is invalid (Error Code 16, 17, 18).

I have a question about Walking Farm

Other Issues

 


 

Are you looking for a Security Code, Username or Password?

You need to contact Ticor Title Company at (888) 866-3684


 

I am receiving a message my login is invalid (error code 16, 17, 18).

First, make sure you have the correct application, TICOR ELITE: TICOR ONLINE MOBILE APP. (“Ticor Commercial Elite” Is a separate application for commercial customers.)  If you have the correct app but are still having trouble, click here for help.


 

 

Contact Red Shed Technology Technical Support

If you need an account, contact Ticor Title Company at (888) 866-3684.

If you have a question that has not been answered here, please open a support ticket.

Support hours: Monday-Friday 8:00 AM-5:00 PM CST

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    Email*

    Device

    Error Code
    If you are receiving an error, please indicate the code listed at the end of the error message

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